VirPack is passionate about paperless.
"VirPack is a valuable and integral partner of EverBank's success. We have partnered with VirPack for nearly a decade, and recently implemented VirPack's imaging platform which significantly increased our efficiency throughout loan fulfillment. We are excited about rolling out the new 2.0 version with tasking and the image upload portal, which will decrease our email attachment delivery server traffic and allow the entry of electronic document submission directly from our customer to the imaging platform. In addition, the Task Q feature of EC 2.0 will fully blend tasking and workflow to the imaging platform, which is one of the most exciting aspects of development teamwork and will take us to the next level of efficiency and reporting. From the developers to the sales team, VirPack has done a fantastic job of listening to our needs and have worked diligently to develop solid enhancements that directly meet the needs of our institution."
VP - Wholesale National Operations Manager
"To go from concept to live in a little more than three weeks was incredible! All the tools work as demonstrated and the ease of use is fantastic. Our users love the functionality and accelerated the implementation on their side because it was so easy! The entire VirPack team is incredible and we are very excited to be working on the EC platform. We know this is not typically how an implementation works, but with the combined efforts of our teams, this was a great achievement! Thank you for all your great work!"
SVP, Production Administration
"VirPack has a proven track record in facilitating electronic delivery between investors and originators—this served as the basis for our decision to go with them. As we proceeded through implementation, the leadership from VirPack was very "hands-on" and proactive in meeting our unique needs. Additionally, as we become more familiar with Enterprise Center 2.0, we're extremely excited about the added benefit the end-to-end solution brings via the ability to task loans and, even more, monitor the tasks to ensure we're running an efficient shop. VirPack's model of focusing exclusively on imaging technologies and working with leading investors nationally, in addition to their talented team, is a value add for our organization."
Len Israel, CMB
Mission Hills Mortgage Bankers
"VirPack's imaging platform has transformed our business model and achieved great return on the investment. It was great to deal with a vendor that delivered on what they promised."
Senior Vice President
First Savings Mortgage Corporation
"When our company began sending imaged files to our investors, the staff had some trepidation about the conversion, but their concerns were quickly eliminated upon implementation of the VirPack system. VirPack provides excellent customer service. We have never had an issue being able to get a hold of them with any questions or concerns we may have. They are prompt and proactive in addressing our business needs. Because of the ease of use of their systems coupled with the excellent customer service they provide, we rolled out imaging to our branches well ahead of our original schedule."
Wallick & Volk Mortgage Bankers
"Virpack's Enterprise Center (EC) is a fully-functional and technically sound application that has allowed us to go paperless and deliver to our lenders in a more standard format, which ultimately has decreased our funding times and helped us turn our warehouse lines more quickly. And, the support is excellent – timely and accurate! If you are a mortgage lender planning to go paperless, VirPack's EC is the solution!"
Compass Mortgage, Inc.
"VirPack's electronic delivery solution is efficient and reliable. We've reduced the time it takes to submit files to HUD by over 50% -- we literally can deliver a file in about a minute — and we no longer have to prepare paper files and ship them overnight. In a market that continues to have daily volatility, it's reassuring to know we can count on VirPack to support even the most detailed structured content and since integrating their solution into our processes, we've simplified not only our fully-indexed electronic delivery to HUD but our electronic delivery to all our investors."
Guaranty Trust Company
"First Mortgage Corporation has been a VirPack customer for the five years, using their imaging system only after a loan has funded, to store and deliver loans to investors. We recently upgraded upgraded to Enterprise Center and have a adopted a dual monitor system, which allows an underwriter to view documents on one vertical legal-sized monitor while using other tools such as DU, FHA Connection and our LOS simultaneously on the the second monitor. The upload process using scan station takes less time than copying a file and once the file has been uploaded, the underwriter has the file in minutes versus the 24 hours is used to take via shipping overnight. Our 30 branches now upload conditions to the underwriter using a secure delivery into VirPack, eliminating the need to fax or overnight -- this new process has saved an entire day for new files and an additional days in conditions delivery. With the addition of VirPack's Enterprise Center, First Mortgage Corporation has gained 48 hours per file while keeping up with the latest compliance and security requirements recently imposed on our industry. "
First Mortgage Corporation
"Our investor partners have shared that when we deliver via VirPack, our loans get moved to the front of their review process, we have fewer suspense items and faster purchase turn times, which is very important these days. Additionally, VirPack's support team has been second to none since day one of implementing Enterprise Center. If there is every a question, the VirPack team jumps in immediately with answer."