Not Quite the ROI You Expected?

Are you achieving the operational efficiency gains and ROI expected from the document management tool included with your loan origination system (LOS)?

By Cy Brinn

*Article appeared in Tomorrow’s Mortgage Executive, April 2017

Are you achieving the operational efficiency gains and ROI expected from the document management tool included with your loan origination system (LOS)?

In today’s highly competitive mortgage market, lenders are forced to deal with rising costs to originate loans, the need to minimize risk, and are compelled to respond to constantly changing regulations.  This puts intense pressure on lenders to seek out ways to gain efficiency while reducing costs and minimizing risk.

The right document management and delivery solution automates business processes throughout every step of the mortgage lending process, resulting in increased operational efficiency and enterprise-wide cost savings.

To respond to this need in the marketplace, many LOS providers have private labeled or bolted on document management tools to their LOS, but expectations don’t always match reality.  While this was often done to “check a box” on a RFP and appease lenders, many lenders quickly realized that what they were getting from their LOS-provided document management tool did not provide the efficiency and competitive capabilities they had hoped for.

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