Voice of the Customer
Feedback from our Residential Lending, Commercial Lending, Banking, Credit Unions, and Housing Finance Agencies Customers
“We selected VirPack for their proven experience, advanced technology and preconfigured methodology the is based on industry best practices. The operational efficiency gains that VirPack has provided enabled us to manage increased loan volume with existing staff and generated immediate ROI.”
Jill Quinn | Chief Operating Officer | Philadelphia Mortgage Advisors
“VirPack is a fully-functional and technically sound application that has allowed us to go paperless and deliver to our lenders in a more standard format, which ultimately has decreased our funding times and helped us turn our warehouse lines more quickly. And, the support is excellent – timely and accurate! If you are a mortgage lender planning to go paperless, VirPack is the solution!”
President and CEO | Independent Mortgage Banker
“When our company began sending imaged files to our investors, the staff had some trepidation about the conversion, but their concerns were quickly eliminated upon implementation of the VirPack system. VirPack provides excellent customer service. We have never had an issue being able to get a hold of them with any questions or concerns we may have. They are prompt and proactive in addressing our business needs. Because of the ease of use of their systems coupled with the excellent customer service they provide, we rolled out imaging to our branches well ahead of our original schedule.”
Steve Carver | Chief Financial Officer
“We required a solution that could interface with our loan origination system, automate the splitting and indexing of documents using OCR and expedite loan delivery to our investors and business partners. As a result of implementing VirPack, we have gained additional processing efficiencies and competitive advantages, all of which have helped us accelerate the growth of our mortgage business.”
Executive Vice President | Independent Mortgage Banker
Need a Reference?
Due to the nature of our customer’s businesses, sometimes it can be challenging to authorize testimonials; however, we have a list of those who are happy to speak with you about their experience with VirPack. Just let us know you’d like to check our references and we’ll be pleased to connect you.